Trusted by hundreds of companies in Indonesia, MiiTel is now starting to be adopted in Singapore and Thailand

Jakarta, December 8 2025 — MiiTel, an AI Voice Analytics solution from RevComm Indonesia, is now trusted by more than two hundred companies in Indonesia, including Paragon Corp, PT Multi Terminal Indonesia, ASTRO, and ERHA.

Not only in Indonesia, now MiiTel solutions are also starting to be adopted by companies in Singapore, Thailand, India and Australia. This expansion is driven by the capabilities MiiTel already supports Automatic Speech Recognition (ASR) language up to 100 international languages—including Thai, Mandarin, Arabic, and French—with high accuracy. This improvement is a new milestone for RevComm, which previously only supported three languages ​​(Indonesian, English and Japanese).

Established in Japan since 2017, RevComm Inc. present in Indonesia in 2021 and bring solutions to problems black box on voice communications in business such as telephone and meeting.

Through AI Voice Analytics capabilities, MiiTel is able to provide visibility into what is being said and how the conversation is being conducted between staff and customers automatically and transparently.

Starting from recording, transcription, summary, to conversation performance analysis, all automatically generated by MiiTel. This helps companies to improve service quality and performance, conversion and business productivity.

Rosyadana Akbarun N, Branch Digital Clinic Manager ERHA, shared her experience using MiiTel in an exclusive podcast session entitled MiiTalk: Still Serving Customers the Old Way? See How ERHA Does It Now“For us, MiiTel is partner which continues to strengthen so that we can provide better service. Since using MiiTel, we have noticed a change in the efficiency and quality of conversations, even response time we are up to 30%.”

This growth and expansion of the reach of MiiTel users is a motivation for RevComm to continue to provide value and spread MiiTel solutions to more companies in various countries.

Get a free demo of MiiTel by clicking here or visiting miitel.id

This article also appeared on VRTimes